Start with the workflow that matters most. Expand as your needs grow.
Zero Error helps healthcare teams keep unresolved follow-up, results, referrals, assignments, and next steps visible until they are addressed — while giving patients a clearer way to stay connected to their care journey.
Pricing based on how your team works — not a one-size-fits-all package.
Start with a focused workflow or team and expand as Zero Error becomes part of your broader follow-up, coordination, and patient-safety operations.
Essential
Essential is designed for one team, practice, or focused workflow — making unresolved work easier to see, assign, escalate, and close.
- Start with one important follow-up workflow
- Reduce reliance on manual tracking or memory
- Clarify who owns unresolved work
- Strengthen visibility around results and next steps
- Core Zero Error workflow platform
- Case-centered workflow management
- Follow-up tracking
- Alerts and escalation
- Assignments and accountability
- Labs, scans, results, and timeline visibility
- Core role-based access
- Defined included seat allowance
- Guided onboarding
Growth
Growth expands Zero Error from a focused workflow into a broader operating layer for shared accountability, follow-up reliability, and administrative visibility.
- Multiple clinicians working from a shared follow-up process
- Broader visibility into unresolved work
- More consistent workflows across teams or locations
- Administrative oversight without adding unnecessary complexity
- Everything in Essential
- Broader shared workflows
- Expanded coordination visibility
- Administrative visibility and oversight
- Expanded role-based access
- Larger included seat allowance
- Additional seat packs available
- Standard implementation support
Enterprise
Enterprise supports organizations where follow-up reliability must operate across greater organizational complexity, governance requirements, and deployment scope.
- Multi-site deployment
- Greater workflow governance
- More complex organizational roles and permissions
- Structured implementation and rollout planning
- Everything in Growth
- Advanced role-based access
- Governance-oriented deployment support
- Multi-site organizational support
- Custom seat structure
- Premium implementation support
- Strategic rollout planning
- Integration planning where applicable
Optional capabilities & add-ons
- AI Assist — AI-supported summaries, prioritization, and workflow assistance where enabled
- Additional seat packs — expand access as your team grows
- Additional implementation support — configuration, workflow mapping, training, or rollout support beyond the included level
- Integration support — scoped separately where technical integration is required
How we determine the right fit
We look at the workflow you want to improve, the number of clinicians and team members involved, your coordination complexity, rollout scope, and the level of administrative visibility you need.
You do not need to begin with a broad deployment. For many organizations, the best starting point is one important workflow where unresolved follow-up is already creating unnecessary work or risk.
What could better follow-up reliability be worth to your organization?
Estimate potential staff capacity recovered, revenue protected, and avoidable rework reduced using your own aggregate operating assumptions.
Start with full access. Keep the tools that help you stay connected to your care.
Zero Error Patient helps you keep important health information organized, raise concerns, understand what is still pending, and stay connected to important follow-up.
Introductory Access
New users may begin with an introductory full-access period so they can experience Zero Error Patient in real use — not through a restricted preview.
- Build and maintain your medical passport
- Organize relevant health information
- Document safety concerns or incidents
- Use follow-up and next-step visibility
- Securely share information when needed
- Use reminders and patient guidance features
Patient Access
Patient Access keeps the full patient experience available for people who want to actively manage continuity, preparedness, reporting, and follow-up over time.
- Maintain your medical passport and health history
- Document safety concerns or incident reports
- Track relevant follow-up and next steps
- Securely share information when needed
- Receive reminders and guidance
- Maintain a more reliable personal care record
- Use Zero Error Patient as an ongoing continuity tool
Joining through your healthcare organization?
Some patients may receive access through a participating healthcare organization, program, or sponsored deployment. In those situations, your access pathway may differ from individual Patient Access.
Your healthcare organization can provide details when provider-supported access applies.
Especially useful when care involves
- Multiple doctors or care locations
- Ongoing tests, referrals, or monitoring
- Chronic or complex care
- A caregiver or family member helping coordinate care
- Important follow-up you do not want to lose sight of
- A need to keep a portable personal health record organized
Better follow-through works best when the care team and the patient can both stay connected to what happens next.
Zero Error is designed to support both sides of the care journey: helping clinical teams manage unresolved work while helping patients maintain continuity, visibility, and a clearer record of their care.
Start with the problem you want to solve.
We can help determine whether Zero Error fits your workflow, what a focused deployment should look like, and how to evaluate the practical business case before expanding.